Teletherapy

Teletherapy

Video Service

I am using doxy.me for my teletherapy video sessions: 

  • It can be used from any computer, mobile phone or tablet.
  • It is simple to setup and use.
  • It is secure and HIPAA compliant.
  • It is free for clients.
  • It does not require an account for clients.
  • It does not require the installation of special software.

Requirements

Supported Browsers

Enabled Camera and Microphone

Strong Internet Connection

Computer, mobile phone, tablet

Use Safari, Chrome or Firefox on any computer, mobile phone or tablet. 

Strong Internet Connection

Enabled Camera and Microphone

Strong Internet Connection

Fast internet

Make sure you have a fast internet connection, preferably WiFi.

Enabled Camera and Microphone

Enabled Camera and Microphone

Enabled Camera and Microphone

Audio and video connection

Ensure that your video camera and microphone are enabled on your device and in the browser.

Get Ready for Teletherapy Sessions

Readiness for Telehealth Sessions

Readiness for Telehealth Sessions

Readiness for Telehealth Sessions

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Before you have your first teletherapy session, ensure the following:

  • Discuss with your therapist the pros and cons of teletherapy.
  • Test your internet speed, for example on https://www.speedtest.net . Speeds of 10Mbps or more will provide best experience.
  • Prepare a quiet, private and safe place for taking the calls.


Before You Join a Session

Readiness for Telehealth Sessions

Readiness for Telehealth Sessions

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A few minutes before your session, prepare the following:

  • Ensure you have a strong internet connection, best via Wifi.
  • Close all background programs. Best is to restart the computer, mobile phone or tablet.
  • Confirm that the webcam and microphone are enabled and that the audio is not muted.

If You Experience Difficulties

Readiness for Telehealth Sessions

If You Experience Difficulties

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If you cannot get to the waiting room or have difficulties during the session:

  • Contact your therapist immediately and pursue alternatives, for example switching  to a simple phone call.
  • Consider using a combination of doxy.me for the video connection and your regular mobile or landline phone for audio connection.

Check out this Video for more Detail